Drive Digital Transformation with Enterprise-Grade Conversational AI
We empower data-driven enterprises with the elasticity necessary to scale simple conversational experiences across all digital touchpoints.
Seamless Deployment, Zero Maintenance
Nothing is more natural than a conversation between two people.
With human-level natural language understanding, we empower your customers to communicate on their own terms, with their own terms. Forget predefined intents and decision-tree architecture. Our conversational AI is context-elastic, meaning we can provide coveted value at every turn of the conversation, no matter the vertical or use case.
You speak, we steer. Old school browsing is obsolete.
Customers can type, talk or both and we’ll automatically lead them to the information and objectives they seek. Conversational AI means navigating digital channels swiftly and accurately, so users no longer get lost in a sea of content and data. That's less clutter for customers, and far more engagement and conversions for your business.
Plug & Play Conversational AI.
Accuracy, agility and adaptibility - all from the get go.
Hybrid of Mediums
Hands-free or hands-on? We believe in options for your customers.
With a hybrid of voice and text AI users can type - or talk - and we’ll navigate effectively no matter the medium. Hint: desktop is better designed for text, and mobile is the preferred platform for voice. We’ll meet your customers with both, right out-of-the-box.
Unprecedented Quality & NLU
Super smart, lightning quick. We’re sporting a new school of natural language understanding and computational linguistics that makes “if X, then Y” obsolete. Instead of building predefined conversational flows and guessing user behavior before it happens - we use a knowledge graph capable of aggregating content from your own digital channels and beyond, all in real-time, for optimal performance.
Seamless Deployment in Days
Deploy once, scale endlessly.
Airbud automates the launch process of conversational AI over any platform, service or device. No coding, API or backend integration necessary. Our zero maintenance, R&D-free solution makes Airbud easily adaptable, so when the content updates - the conversation updates. With an agnostic approach we deliver streamlined conversational experiences across all digital touch-points, empowering enterprises to scale in record time.
Great conversation comes with great responsibility. We’ll capture rich conversational data and transform user queries into an engine of actionable business insights, both proactive and reactive. Our clients own the encrypted data in their individual private dashboards, so they’re able to drill down post-chat to find what customers are after - or not after - with peace of mind that it’s protected information.
24/7 Service & Support
We’re not always doing business, but we’re always open. That’s how digital channels need to think and behave in the age of instant access. Airbud packages the fast, helpful humanlike interactions that are expected from customer service, support and sales into a non-stop 24/7 AI assistant. No ZZZ’s, just overzealous engagement.
Just tell us where you want us.
We’ll easily add our conversational interface to all platforms that customers interact with along their digital journey, from Salesforce to Slack to call centers to Amazon Alexa and beyond. APIs and integrations are all on Airbud. And with our auto-triggered smart handoff system, we can alert live support agents in the rare event that a conversation requires a human touch, ensuring a safe and secure user experience from end-to-end.